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Good ISO 26000 examples

Good examples of an ISO 26000 application
 

Bangladesh: The High Commission of Canada and Reed Consulting Bangladesh have published an excellent book on how to use/implement ISO 26000 in Bangladesh
Japan: AJINOMOTO publishes an “ISO 26000 Content List
Germany:
Step Ahead AG, a prime example of an SME, uses ISO 26000 successfully by applying the
                26k-user-guide and its 26k-issue-tool

Mexico: ConceptosEfectivos, a micro-organization, uses ISO 26000 successfully as orientation
Japan:
NEC prefers stakeholder dialogue, not certification
India: NCR Consultants Ltd. assist ISO 26000 users in self-certification
Japan: Keidanren includes ISO 26000 recommendations into its Charter and Implementation Guidance
Germany: The dental clinic example
Germany: The pharmacy example

 

International Standard Social Responsibility (Implementing ISO 26000 in Bangladesh)Cover Impl ISO26000 Bangladesh

The High Commission of Canada/Canada Bangladesh Chamber of Commerce and Industry supported the bilingual publication of this excellent book elaborated by Reed consulting Bangladesh Ltd. It was first published in April 2013 and quickly needed a reprint after the first 5000 copies were in the hands of their users.

On only 44 pages (A5 form) it describes ISO 26000, the seven principles and practical examples, the seven core subjects and practical examples, a step-by-step approach to use ISO 26000, and offers advice on benchmarking, monitoring, evaluating and improving social responsibility activities. The author Sumaiya Islam presents a book that 

  • Is short enough to be read by managers
  • Is well focused
  • Presents the items in a very logical way
  • Is practical in providing tools, and
  • Is relevant by referencing most current examples in Bangladesh.

It is easy to understand and a pleasure to read. The ISBN is 978 984 33 7322 9. For further information you may wish to contact
Reed consulting Bangladesh Ltd.at customercare@reedconsultingbd.org or www.reedconsultingbd.com, or the
High Commission of Canada at Dhaka@international.gc.ca or www.bangladesh.gc.ca

 

AJINOMOTO, Japan
http://www.ajinomoto.com/csr/iso26000/  (2012-12)

“ISO 26000 Content Index”

AJINOMOTO-ISO26000-content-index

This good example permits a few conclusions, which may be of interest to organizations/enterprises in similar situations:

  • a CSR policy and practice seem to have been in place before ISO 26000 came into existence, so that the question was:
  • “What are we doing already according to ISO 26000 recommendations?”

The solution is an “ISO 26000 Content Index” that

  • shows the ISO 26000 core subjects and issues
  • where and how they are dealt with in the enterprise, and
  • where the related chapters of GRI can be seen.

This is an absolute transparent and traceable approach, it indicates the continuation of proven practices, and it is more informative and reliable than any certificate. The enterprise reports that they have an internal audit team.

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Step Ahead AG is a typical SME. With their friendly permission, their experience is published here and may serve as a prime example for effectively using ISO 26000. -- 2012-07

This is a prime example in regard of

  • using ISO 26000 for orientation
  • taking into account the status and density of national law and regulation
  • performing a systematic analysis of the ISO 26000 recommendations, and
  • selecting 6 out of 37 offered ISO 26000 issues where contributions to society and societal development can be made reasonably and effectively.

Step Ahead AG states: We are a small software developing company located in Germany and employ 40 persons, several of them part-time. Our commercial software supports business and management functions particularly of small and medium enterprises. We use ISO 26000 for our orientation and integrate its recommendations into our values and practices. We consider it a useful instrument to identify issues where our small company can reasonably contribute to the development of society.

Since Germany is a highly regulated country we have first of all to take into account all relevant laws and regulations in regard of society, the environment, health and safety at the workplace etc.

The issues identified are:

  • human development and training in the workplace
  • prevention of pollution
  • sustainable resource use
  • education and culture
  • employment creation and skills development, and
  • social investment.

We are ready to share our deliberations and findings with those interested and particularly with our suppliers and customers.
We use the 
26k-issue-tool directly for the documentation of our analysis. You may download the completed 26k-issue-tool.
For further company details please see our website
http://www.stepahead.de. Guido Grotz, member of the Board, is available for your questions, best via info@stepahead.de

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Good example: ConceptosEfectivos in Mexico, using the 26k-user-guide, 2012-01Logo Conceptos_Efectivos_Logo

Conceptos Efectivos SRL de CV is a company based in Merida, Mexico, that specializes in providing purified drinking water services for businesses, schools and other organizations. The company is a micro-organization of some 5 persons.

Their systems replace bottled water and so help reducing negative impact to the environment of bottled water by reducing oil used in the manufacture of plastic bottles, CO2 emissions from the transportation of bottles, reduces landfill waste caused by plastic bottles and reduces CO2 emissions caused because our water purifying systems use much less energy than old bottled water-coolers.

Conceptos Efectivos is a proud member of the local community and has an active social responsibility program. We have used ISO 26000 as guidance to integrate social responsibility into our values and practices. For further information and the exemplary details on their
self-commitment, please see
http://www.conceptosefectivos.com/responsabilidadsocial.html

                                                                                             A So efficient and flexiblemessage from the owner of Conceptos Efectivos (2013-02):
After having studied ISO 26000 and other social responsibility related material, we found the
26k-issue-tool very useful to identify ISO 26000 recommendations where we could contribute to the development of society.
As a micro organization it was pretty clear to us, just looking at the 7 core areas, that some of the issues wouldn't be relevant at the moment. We knew - before we even started to complete the tool - that we could not do everything and our focus was to find areas where we felt we could do a good job.

Completing the 26k-issue-tool with our answers was a very useful verification exercise so that we could be sure that we have correctly interpreted how to use the ISO26000 guidance in our case.
Applying the 26k-issue-tool took us less than 4 hours. This tool is efficient and flexible.
Garry Lea, CEO

Español: Conceptos Efectivos SRL de CV es una empresa con base en Mérida, México, que se especializa en proporcionar servicios de agua purificada para consumo a negocios, escuelas y otras organizaciones. La empresa es una micro-organización de 5 empleados.

Sus sistemas remplazan al agua embotellada, ayudando a disminuir su impacto negativo al medio ambiente al reducir el aceite empleado en la fabricación de botellas plásticas y emisiones de CO2 del transporte de las botellas, reduce el desperdicio en tiraderos ocasionado por botellas de plástico y reduce emisiones de CO2 causadas porque nuestros sistemas de purificación consumen mucho menos energía que los enfriadores de garrafón.

Conceptos Efectivos es un orgulloso miembro de la comunidad local y cuenta con un activo programa de responsabilidad social. Hemos usado ISO 26000 como guía para integrar la responsabilidad social en nuestros valores y prácticas. Por más información y los ejemplares detalles de sus compromisos propios, se dirigen pro favor a http://www.conceptosefectivos.com/responsabilidadsocial.html

Un mensaje del dueño de Conceptos Efectivos (2013-02):
Después de haber estudiado ISO 26000 y otro material relacionado con la responsabilidad social, encontramos que la herramienta
26k-issue-tool es muy útil para identificar las recomendaciones de ISO 26000 en las que podemos contribuir al desarrollo de la
sociedad.
Como micro organización fue muy claro para nosotros, tan sólo al mirar las 7 áreas centrales, que algunos de los puntos no serían relevantes por el momento. Supimos – incluso antes de empezar a completar la herramienta – que no podríamos hacer todo y nos enfocamos en encontrar las áreas en las que sintiéramos que podíamos hacer un buen trabajo.

Completar la herramienta 26k-issue-tool con nuestras respuestas fue un ejercicio muy útil de verificación ya que pudimos asegurarnos de haber interpretado correctamente cómo usar la guía ISO 26000 para nuestro caso. Aplicar la herramienta 26k-issue-tool  tomó  menos de 4 horas. Es muy eficiente y flexible

Garry Lea, CEO

 

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Good NEC CSR Digest 2011, cover (web-small)example: NEC prefers stakeholder dialogue, not certification

NEC presents a very good example on how to use the guidance standard ISO 26000. The document is titled “NEC Corporation CSR DIGEST 2011”  and downloadable from http://www.nec.co.jp/csr/en/report/pdf/CSR-all2011.pdf  (2011-09-06).

NEC puts emphasis on a sound stakeholder dialogue and its adequate documentation. The last few pages of this report are titled  “Stakeholder review based on ISO 26000”, are a very valuable reading and can be downloaded here.

It seems important to note that NEC as a well reputed company did not ask for any kind of certification. The stakeholder review seems to be a much better and more informative way

This project was performed jointly with the "CSR review form – Japan". A good summary is available at http://www.japancorp.net/press-release/24235/nec-releases-csr-report-2011-adopting-iso26000 (2011-09-06).

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Good example: The Indian NCRCL Ltd. (NCR Consultants Ltd.) assist ISO 26000 We abide by ISO 26000users in self-certification

Well respecting that there is no third-party certification on ISO 26000, NCRCL is an Indian consultancy company that offers assistance in applying the recommendations contained in ISO 26000. They call this process “self-certification” and the result may be a “self-declaration” as exemplified by NCRCL themselves on their website.

This practice is well in line with the ISO recommendations, see question 9 at http://isotc.iso.org/livelink/livelink/fetch/2000/2122/830949/3934883/3935096/07_gen_info/faq.html, just in a shorter wording. The nicely designed picture "We abide by ISO 26000 social responsibility" is nothing but such a self-declaration.

For further details you may wish to look at http://www.ncrcl.com/ (2011-06-12) for the company and at http://www.ncrcl.com/iso26000/what-it-is/ (2011-06-12) for the NCRCL offer on ISO 26000 assistance.

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Good example: eine deutsche Apotheke; a German pharmacy; 2011-0Pharmacy example, English, small3
German:
Die Sonnen- Apotheke ist laut der ISO 26000 Definition eine Mikro-Organisation. Die Nützlichkeit der ISO 26000 Empfehlungen wurde in einem Interview mit der Eigentümerin im Einzelnen geprüft. Ergebnis:

  • Der Kernbereich Organisationsführung wurde in Anbetracht der  Organisationsgröße als nicht relevant angesehen
  • Der Kernbereich Menschenrechte wird als nicht relevant angesehen, weil sie in der Verfassung und deutschen Gesetzen vollständig abgedeckt sind und diese auch eingehalten werden
  • mit dem 26k-Handlungsfelder- Werkzeugs konnte konsequent ermittelt werden, dass diese Mikro-Organisation zu keinem der angebotenen Handlungsfelder eine größere Hebelwirkung haben kann
  • die Mikro-Organisation wird sich auch weiterhin auf ihre Art gesellschaftlich verantwortlich verhalten und vernünftig machbare Beiträge zur gesellschaftlichen Entwicklung leisten.

Das Ergebnis wurde in dem 26k-Handlungsfelder-Werkzeug selbst und in einer Bewertungsaussage festgehalten, die im Grundsatz für Tausende anderer Apotheken  in Deutschland sehr ähnlich lauten dürfte. Mit freundlicher Genehmigung der Eigentümerin werden folgende Unterlagen zur allgemeinen Verwendung veröffentlicht:

English: The pharmacy is, according to the ISO 26000 definition, a micro-organisation. In an interview with the owner the usefulness of the ISO 26000 recommendations was checked in every detail. Results:

    • In view of the organization’s size, the core subject organizational governance was not deemed relevant, given the size of the pharmacy
    • The core subject Human Rights is not considered relevant because in Germany they are completely covered by the constitution and related law, where German citizens adhere to
    • Using the 26k-Issue-Tool it could be consequently found out that this micro-organisation cannot unfold a real leverage on the offered ISO 26000 issues
    • The micro-organisation will continue its way of social responsibility and provide contributions to the development of society as felt reasonable.

The result has been documented in the 26k-Issue-Tool and in form of an evaluation statement which basically could read similar for thousands of other German pharmacies. By friendly permission of the owner the following documents are published, free for general use:

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Good example: eine deutsche Zahnarztpraxis; a German dental clinic; 2011-03Dentist, example, English text, small
German:
Die Zahnarztpraxis ist eine Mikro-Organisation. Die Nützlichkeit der ISO 26000 Empfehlungen wurde in einem Interview mit der Eigentümerin im Einzelnen geprüft. Ergebnis:

  • der Kernbereich Menschenrechte wird als nicht relevant angesehen, weil diese in der Verfassung und deutschen Gesetzen ausreichend geregelt sind und diese auch eingehalten werden
  • mit dem 26k-Handlungsfelder- Werkzeugs konnte konsequent ermittelt werden, dass diese Mikro-Organisation zu keinem der angebotenen Handlungsfelder eine wirkliche Hebelwirkung haben kann
  • die Mikro-Organisation wird sich auch weiterhin auf ihre Art gesellschaftlich verantwortlich verhalten und Beiträge zur gesellschaftlichen Entwicklung leisten.

Das Ergebnis wurde in einer Bewertungsaussage festgehalten, die im Grundsatz für Tausende anderer Zahnarztpraxen in Deutschland sehr ähnlich ausfallen dürfte. Mit freundlicher Genehmigung der Eigentümerin werden folgende Unterlagen zur allgemeinen Verwendung veröffentlicht:

English: The dental lab is a micro-organisation. In an interview with the owner the usefulness of the ISO 26000 recommendations was checked in every detail. Results:

  • The core subject Human Rights is not considered relevant because in Germany it is part of the constitution and sufficiently regulated by law, and German citizens adhere to law
  • Using the 26k-Issue-Tool it could be consequently established that this micro-organisation cannot unfold a real leverage to the offered ISO 26000 issues
  • The micro-organisation will continue its way of social responsibility and provide contributions to the development of society as felt adequate.

The result has been documented in an evaluation statement which basically could read similar for thousands of other German dental clinics. By friendly permission of the owner the following documents are published, free for general use:

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Good example: Nippon Keidanren includes ISO 26000 recommendations into its Charter and Implementation Guidance
Keidanren is the important Japanese Business Federation. Their use of ISO 26000 is as easy as brilliant. The slide shows how -- in principle -- the contenCharter-implguide&ISO26000 rev3t of ISO 26000, as far as relevant to Keidanren members , finds its way into the charter and implementation guide, with the effect that users of the charter and implementation guide inherently make use of ISO 26000.

The Keidanren Charter and the Implementation Guide can be downloaded for free from
 http://www.keidanren.or.jp/english/policy/csr.html .

These documents may be used by other organizations than Keidanren members in the same way.

This Keidanren example can be considered a perfectbenchmark.

It may serve for other industry associations as an example to follow.

If you would like to include this slide into your presentation, please download it here.

 

 

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